London

William Hadley - Sales Director

The Dale Carnegie Sales Advantage course taught me to see the process from the other person's point of view. The course reminded me that not everyone has my advantage of 20 years knowledge and experience. I learned to recognise objections and to treat them as steps to buying, I understand that we are not just fulfilling a single purchase but developing a relationship which benefits us both, a relationship which should keep benefiting us for years to come.

My client portfolio has now increased, many of my new clients are not professional buyers and my new "hand holding" approach has paid dividends.

Congratulations to the Dale Carnegie team for once again coming up with a course that has a common sense approach and real & practical benefits.